Job Summary

We are looking for Outreach Analysts fluent in Spanish & English to support periodic and trigger-based KYC reviews. This role focuses on client and front-office engagement, ensuring timely collection of KYC documents and resolution of queries.

Job Description

KYC Analyst - English Speaking

Location: Lima, Peru

Type: Full-time

We are looking for Outreach Analysts fluent in Spanish & English to support periodic and trigger-based KYC reviews. This role focuses on client and front-office engagement, ensuring timely collection of KYC documents and resolution of queries.

Responsibilities
- Initiate and manage client outreach for KYC document collection
- Coordinate with relationship managers and compliance teams
- Track, follow up, and manage outstanding KYC documentation
- Maintain accurate communication logs and outreach trackers
- Provide timely updates to periodic review and internal teams
- Support audit-readiness by ensuring documentation completeness
- Escalate delays or issues in document collection to relevant stakeholders




- Contribute to continuous improvement of outreach processes and client experience

Eligibility Requirements
- 2–4 years of experience in KYC support or outreach roles or Client servicing roles
- Strong verbal and written communication and organizational skills
- Fluency in Spanish & English
- Prior experience in financial services or compliance preferred
- Ability to work under tight deadlines across multiple reviews and able to work independently

About EClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is tr

📌 KYC Analyst (Lima)
🏢 eClerx
📍 Lima