Life at UiPath
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your Mission:
We are looking for a Customer Success Manager II to join our Indonesia team and help enterprise customers achieve measurable business value through automation, AI, and agentic transformation.
You will be the primary post-sales relationship owner for a portfolio of strategic and enterprise customers. You will help customers move from traditional automation to intelligent, AI-powered, and agentic ways of working.
You will work closely with customer executives, automation leaders, IT teams, business stakeholders, partners, Sales, Professional Services, Support, Product,
and Technical Account Managers to drive adoption, value realization, retention, and growth.
The adecuado candidate is commercially minded, outcome-oriented, and comfortable navigating complex customer environments. You should be able to build trusted executive relationships, translate emerging AI and automation capabilities into business outcomes, and proactively manage customer risks.
This is what you'll do at UiPath:
- Own the customer success lifecycle from Sales handover through onboarding, implementation, adoption, value realization, renewal, and expansion.
- Develop and maintain joint success plans aligned to customer priorities, business outcomes, automation strategy, and AI transformation goals.
- Act as a trusted advisor to customer executives, business leaders, IT stakeholders, and Automation Centres of Excellence.
- Help customers identify and prioritize opportunities for automation, AI, agents, orchestra
📌 Customer Success Manager (Asia)
🏢 UiPath
📍 Asia