- Listen to tenant concerns, issues and questions; identify and assess tenant needs to achieve satisfaction
- Build sustainable relationships and trust with tenants through open and interactive communication
- Provide accurate, valid and complete information by using the right methods or tools
- Handle tenant complaints, provide appropriate solutions and alternatives within the time limits, also follow up to ensure resolution
- Keep records of tenant interactions, process tenant accounts and file documents
- Take the extra mile to engage tenants and develop revenue tenants for long‑term business
QUALIFICATIONS :
- Minimum Diploma or Bachelor Degree from any major
- Minimum 2 years of experience in the same field (key account executive, marketing, or sales).
- Having experience in the e-commerce or startup industry (Shopee, Tokopedia, Lazada, and etc).
📌 Tenant Development Representative (Asia)
🏢 Fresh Factory
📍 Asia
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