- Resource Type National Undergraduate Internship
- Region HQ
- Date Opened 09/22/2026
- Job Type Full time
- Industry Research and Development
- City Lima
- State/Province Lima
Job Description
The International Potato Center (CIP) is looking for one(1) IT Helpdesk and Support Intern to provide support to the InformationTechnology Department in Lima, Peru.
About CIP: CIP is partof the CGIAR integral research partnership committed to transforming food, land,and water systems in a climate crisis. CIP’s mission is to develop and sharescience-based innovations in potato, sweetpotato, and other root and tubercrops. CIP partners with organizations in over 20 countries in Africa, Asia,and Latin America to strengthen agri-food systems and provide economic, social,and nutritional benefits, especially for women and youth. We integrate socialand biophysical sciences to address complex challenges in food and agriculture.For more information, please visit https://cipotato.org/about/ .
About the position:
This position will provide essential support in thediagnosis and resolution of technical incidents, ensuring the continuity of ITservices for both on-site and remote users. The intern will play a key role inmaintaining IT asset inventory, monitoring network services, and supportinginformation security protocols within the organization.
Training activities:
- Support in the diagnosis and resolution of incidentsrelated to computers, network connectivity,
- conference equipment, and peripherals.
- Information security support, including handling andescalating security events and incidents.
- Documentation of internal IT processes and proceduresin accordance with the ITIL framework.
- Monitoring network services and communicationsinfrastructure.
- Updating and maintaining the IT asset inventory.
- Support for end users on Office 365 applications, webconferencing tools, and business
- applications.
- Knowledge of ITIL Foundation principles.
Requirements
What are we looking for?
📌 IT Helpdesk and Support Intern (Lima)
🏢 Zohorecruit
📍 Lima
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