Benefits:
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Versátil schedule
Position: Member Services Rep - Part-Time (Morning)
FLSA Status: Hourly Non-Exempt
Reports to: Club Manager / Assistant Club Manager
Requirements:
- Day and Evening MSRs must submit to a National Sex Offender Registry search. Continued employment will be based on satisfactory outcome of the background check.
- Must be able to obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
- Must obtain Tanning Certification within time frame required by company.
- This position requires employee to work on-site
We are searching for a motivated Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests,
ensuring an exceptional “Judgement Free” member experience BILINGUAL English/Spanish are encouraged to apply
SUMMARY DESCRIPTION
The Member Services Representative (MSR) is the first point of contact for members and guests. This position is responsible for providing exceptional customer service, handling membership inquiries and transactions, and helping to maintain a clean, comfortable, and friendly “Judgement Free Zone®” environment. This role is key to ensuring a positive member experience through friendly and professional interactions, prompt support, and a strong understanding of club culture, policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
· Greet members, prospective members and guests in a friendly, and professional manner.
· Create a positive club experience by providing outstanding customer service.
· Respond to member questions and concerns promptly and courteously.
· Assist members with account inquiries, changes
📌 Member Services Rep Part Time Mornings (Perú)
🏢 Fitton Clubs
📍 Perú
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