To be added

Key Responsibilities

-
Responding to phone calls, emails, and chat messages.

-
Quickly and efficiently resolving customer issues.

-
Processing returns, exchanges, and customer complaints.

-
Keeping records of each interaction with customers.

-
Updating customer information in the CRM system.

-
Collecting and forwarding customer feedback to relevant departments.

-
Informing customers about the status of their inquiries.

Skills, Knowledge and Expertise

-

-
Ability to conduct dialogue politely and professionally.

-
Ability to work with large volumes of information.

-
Attention to detail and accuracy in documentation.

-
Proficiency in PC and basic office programs.

-
Skills in working with CRM systems and other specialized software.

Why join us

-




Help us challenge injustice by creating fair choices for millions of people across 47 countries.

-
Develop your professional skills with access to mentoring, career consulting, and learning programs.

-
Collaborate with teams around the world and gain international experience through our Integral Talent Exchange Program.

-
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.

-
Work alongside people who take initiative, speak openly, and challenge themselves to grow.

-
Improve your language skills through co-financed courses and internal speaking clubs.

Final benefits may vary depending on the location.

📌 Customer Support Specialist (Lima)
🏢 Indrive
📍 Lima