Description
KYC Analyst - English Speaking
Location: Lima, Peru
Type: Full-time
Job Summary
We are looking for Outreach Analysts fluent in Spanish & English to support periodic and trigger-based KYC reviews. This role focuses on client and front-office engagement, ensuring timely collection of KYC documents and resolution of queries.
Responsibilities
- Initiate and manage client outreach for KYC document collection
- Coordinate with relationship managers and compliance teams
- Track, follow up, and manage outstanding KYC documentation
- Maintain accurate communication logs and outreach trackers
- Provide timely updates to periodic review and internal teams
- Support audit-readiness by ensuring documentation completeness
- Escalate delays or issues in document collection to relevant stakeholders
- Contribute to continuous improvement of outreach processes and client experience
Eligibility Requirements
- 2–4 years of experience in KYC support or outreach roles or Client servicing roles
- Strong verbal and written communication and organizational skills
- Fluency in Spanish & English
- Prior experience in financial services or compliance preferred
- Ability to work under tight deadlines across multiple reviews and able to work independently
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and th
📌 KYC Analyst (Lima)
🏢 eClerx
📍 Lima