Who We Are
EDGE is building a bridge between Top Global Talent and the US Healthcare & Insurance Industry. We are on a mission to create a borderless network of exceptional talent with people at the center of everything we do. Learn more about us at onedge.co.

About the Role
We are seeking healthcare professionals based in Peru with hands-on experience supporting U.S. healthcare practices. This role combines both front-end and back-end healthcare support responsibilities, helping patients and providers navigate administrative and clinical coordination processes efficiently.
The adecuado candidate has direct experience working with U.S. health insurance processes and patient coordination tasks.

Key Responsibilities
• Handle inbound/outbound calls, emails, and patient communications professionally in English and Spanish.
• Manage appointment scheduling, patient intake, and medical reception/front-desk support.
• Perform health insurance eligibility and benefits verification across U.S. payer portals.
• Obtain prior authorizations, track referral coordination,



and follow up with health insurance carriers.
• Communicate directly with providers, billing teams, and insurance plans to resolve coverage questions and obtain missing clinical documentation.
• Maintain accurate, audit-ready patient records, tracking deadlines and workflow timelines within Electronic Health Record (EHR) / Practice Management systems.
• Escalate complex claims, billing errors, or coverage disputes to appropriate team leaders.

Requirements
• Located in Peru with a reliable work-from-home setup (stable internet connection and power backup required).
• Fluency in English and Spanish (verbal and written).
• Prior hands-on experience supporting U.S. healthcare practices, clinical workflows, or U.S. health insurance processes.
• Familiarity with scheduling tools, EHR/EMR platforms, insurance eligibility portals, and prior authorization workflows.
• Strong problem-solving, customer service orientation,

📌 Health Insurance Associate (Perú)
🏢 Edge
📍 Perú