Responsible for ensuring personnel functions are properly managed to reach targets by overseeing all human resource functions including, but not limited to, recruitment, training and development, wages and benefits, grievances, succession planning, compliance, and Employee relations.

DUTIES AND RESPONSIBILITIES

- Develop and oversee all functions of Human Resources Division.
- Ensure HR practices are managed according to local legislation, policies and procedures and generally accepted principles.
- Prepare detailed reports as required for SBI, General Manager and owner.
- Analyse HR reports for the Hotel to ensure performance and profitability are in line with business goals, and to highlight discrepancies, risks and opportunities.
- Analyse and understand competition’s strengths and weaknesses including recruitment, benefits, training, development, etc., and successfully direct recruitment and development activities against each.
- Ensure all personnel records are maintained with utmost confidentiality.
- Ensure all Managers and Supervisors understand HR objectives and practice good industrial relations procedures.
- Develop and oversee HR budgets.
- Develop and oversee all aspects of recruitment to ensure the best candidates fill vacancies and that the Hotel's objective relating to labour turnover is achieved or bettered.
- Develop and oversee all aspects of training and development to ensure training programmes and performance reviews are carried out to meet business needs and training goals.
- Develop and oversee all aspects of payroll and benefits policies to ensure Employees receive compensation properly.
- Conduct training when required.
- Establish and promote strong and effective Employee relations throughout the Hotel.




- Establish and oversee internal Employee communications programmes including Employee
- Establish and oversee policies related to Employee grievances, disciplinary action, underperforming performance reviews, terminations and exit interviews.
- Be readily available to handle Employee queries and resolve issues in a timely and professional manner.
- Assist with the succession planning of the Hotel and develop cross training and professional development programmes for the advancement of potential Supervisors and Managers.
- Employee’s Initial
- Ensure your division is managed to meet Hotel HR goals and budgets.
- Review and modify operating manuals within your division as required and ensure all operating procedures are properly followed.
- Ensure all HR Employees are given performance appraisals to assess employment eligibility during their probation period, and opportunities for development throughout their career with the Hotel and SBI.
- Identify training opportunities and ensure training objectives are met within your division.
- Oversee the schedule for your division to ensure proper coverage to meet business needs.
- Review payroll costs for your division and make recommendations where appropriate.
- Monitor department spending and recommend corrective actions as necessary.
- Attend and coordinate regular meetings including management and departmental meetings for areas under your supervision.




- Coordinate functions and activities with regional, divisional and corporate offices as appropriate.
- Monitor the condition of Employee facilities and make recommendations on maintenance repairs or renovations and refurbishments requiring capital expenditure budgets to ensure an updated look and feel for the Hotel.
- Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.
- Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.
- Perform other assignments to meet business needs as directed by your superiors.

Requirements

REQUIRED SKILLS

- Self-motivated.
- Innovative thinking.
- Strong interpersonal and communication skills.
- Strong leadership, coaching and counselling skills.
- Strong analytical skills and strategic thinking.
- Basic financial management skills.
- High attention to detail.
- Ability to organize and lead complex projects.
- Able to multi-task and prioritize tasks consistent with business objectives.
- Computer literate with knowledge of Word, Excel, PPT, HR software desired.
- Must be fluent in English, conversational in local language desired.
- Strong industrial relations knowledge including labour laws, social insurances and benefits.

Perks and Benefits

- Maternity & Paternity Leave
- Employee Discounts
- Training & Professional Development
- Medical & Health Insurance
- Free Lunch or Snacks
- Work From Office (WFO)

HR Generalist

Department Head/Manager

+4 other locations

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📌 Hotel Human Resources Manager (Asia)
🏢 Swiss-Belhotel International
📍 Asia