About us:

This property management company serves landlords and investors in one of the country’s largest real estate markets. Their mission is to help property owners manage their investments efficiently while providing renters with a comfortable place to call home. The focus is on excellent customer service, quick responses to inquiries, frequent and transparent communication, and working hard to make real estate investment as stress-free and profitable as possible.

Salary: $800 -$1000

Roles and Responsibilities:

- Respond to tenant and landlord inquiries by phone with timely and professional communication.
- Create and assign service tickets to the Account Manager through HubSpot.
- Enter, schedule, track, and close out work orders accurately.
- Coordinate vendor scheduling and maintain clear, effective communication with vendors.
- Request and obtain bids for special maintenance projects.
- Schedule property spot checks as needed.
- Work closely with the accounting team to resolve invoice-related inquiries.
- Perform accurate and efficient data entry to support operations.
- Provide coverage and support for the Account Manager during out-of-office periods.

Skills:





- Exceptional written and verbal communication skills, with a personable and professional demeanor
- Advanced English reading skills with strong comprehension and quick processing
- Able to build rapport with a wide range of personalities and provide a positive customer experience
- Detail-oriented and highly organized, with strong time management and multitasking abilities
- Proactive problem solver with a sharp eye for detail
- Comfortable with technology and experienced in using digital tools for property listings, document handling, and workflow management

Qualifications:

- Bachelor’s degree in business administration, or related field (Preferred).
- 1-2 years of Experience in property management, customer service, or related role (Preferred).
- Advanced English (Required)
- Proficiency in property management platforms (e.g., AppFolio, Buildium, etc.) (preferred)
- High-speed wired internet connection (200 mbps min.)
- Windows 10/11 or Mac ( 4 GB RAM, Intel i5 or similar)

Physical Setting: Remote

Schedule: Monday to Friday - 8:30 am – 5:30 pm EST (1 hr lunch)

📌 Client Care and Customer Service - NRE (Perú)
🏢 Sunny Homes
📍 Perú