Coordinates patient care and clinical operations for a U.S.-based cardiology team, with a focus on communication, documentation, and workflow support.

Sector

Healthcare — Cardiology / Care Coordination

Reports to

Clinical Lead / Provider Team

Type

Full-time

Hours

U.S. business hours (CST)

Rate

USD 5–6 per hour

Location

Remote

Tools

EMR/EHR systems, remote patient monitoring platforms

Role Overview

Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The adecuado candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume patient caseload across multiple priorities.

Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan.

Key Responsibilities

Patient Communication & Scheduling

- Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems

- Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps

- Support patients navigating cardiology care pathways, including CHF management protocols

Care Coordination

- Track testing schedules, follow-up appointments, and remote patient monitoring workflows

- Coordinate with the clinical team to ensure continuity of care across a caseload of 150 patients

- Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing)





Documentation & Compliance

- Maintain accurate and timely clinical documentation in EMR/EHR systems

- Ensure all patient interactions and records meet HIPAA compliance standards

- Support billing documentation and insurance coordination as needed

Who Will Succeed

This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone. The right candidate thrives in a high-volume, remote environment where they are managing many moving pieces at once and doing so with warmth and clinical precision.

- Friendly, collaborative, and outcomes-focused

- Comfortable balancing 150 patients across multiple priorities simultaneously

- Self-directed in a remote setting with evolving processes

- Proactive communicator with providers and patients alike

- Confident adapting to new systems, tools, and workflows in a growing environment

Required

Experience & Skills

- Clinical healthcare background: CNA, MA, RN, or equivalent credential

- 3 years of experience in healthcare, telehealth, or medical office settings

- Experience in care coordination or care management, preferably in telephonic or remote settings

- B2 English proficiency | B2 Spanish proficiency (bilingual required)

- Experience using EMR/EHR systems

- Strong patient-centered communication skills

- Ability to work U.S. business hours (CT)

- Strong written and verbal English communication; assessed at screening

Preferred

- Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings

- Outpatient cardiology, home health, or telemedicine experience

- Remote patient monitoring exposure

- Medical billing or prior authorization knowledge

- Prior experience working as a contractor or in startup/evolving environments

📌 Cardiology Patient Navigator (Coordinator) (Lima)
🏢 Seamless Assist
📍 Lima