Descripción de la vacante

Job Title: Retention Manager Contractor Fee: $3,000 -$3,500/month (USD) Work Arrangement: Remote Engagement Type:Independent Contractor Commitment: Full-time (Approx. 40hours/week) Company Overview: Tidal is a Direct Placement Agencythat helps job seekers find job opportunities for real growth. Wework with stable, responsible businesses experienced in remotehires and are excited to welcome international team members. Tidalis owned and operated by consumer brand owners and operators.

Wehave offshore team-building experience and aim to help businessesleverage global talent.

About This Role: We are hiring a RetentionManager to support a fast-growing general eCommerce brand, focusedon the technical and analytical side of lifecycle marketing. Thisrole owns the structure, logic, and experimentation behind emailand SMS in Klaviyo and Attentive—building scalable flows,segmentation, and testing frameworks that improve customer lifetimevalue, repeat purchases, and engagement. This is not a copywritingrole; content is handled internally.

Instead, you’ll help aperformance marketing team execute campaigns, flows, andautomations, including A/B testing and content uploading.

KeyResponsibilities: Own hands-on execution of email and SMS retentionin Klaviyo Build, optimize, and maintain lifecycle flows (welcome,post-purchase, win-back,



replenishment, etc.) Build and schedule analways-on campaign calendar with the help of the marketing teamDevelop and execute structured testing strategies acrosssegmentation, timing, offers, and flow logic Monitor performanceand translate insights into clear optimizations Partner withinternal teams to align retention efforts with broader growth andbrand goals Maintain strong data hygiene, segmentation logic, anddocumentation within Klaviyo Software/Platforms/Tools: Klaviyo(advanced, hands-on experience required) Attentive (SMS) Shopify orsimilar eCommerce platforms Google Sheets and Google Docs Analyticsand reporting tools Project management and collaboration tools(Asana, Monday.com, or similar) Qualifications: 3–5 years offreelancing experience 3–6+ years of experience in email,lifecycle, or retention marketing for eCommerce or DTC brandsStrong technical expertise in Klaviyo (flows, segmentation,testing, analytics) and Attentive Experience buildingexperimentation and testing frameworks Data-driven, structured, andcomfortable with execution Excellent English communication skills(C1 or C2 level) Experience with high-growth or global eCommercebrands is a plus Shift Schedule: Monday to Friday with US CentralTime business hours preferred

📌 PER - Retention Manager (Callao)
🏢 Tidal
📍 Callao