? About Us

Customer Analytics International isn't your traditional consulting firm. We are an elite boutique specialized in Customer Operations and Sales, where high-level strategic vision meets cutting-edge AI technology. Our DNA is rooted in top-tier strategy (ex-McKinsey, BCG, Bain), and we operate at the highest levels, advising C-suites and boards of general enterprise leaders. We apply advanced algorithms, Machine Learning, and LLMs to massive real-world data to unlock actionable business value.

? What We Offer

- Compensation: €50,000 - €80,000 base salary (benchmarked to technical expertise), with results-based annual bonuses
- Work Model: Flexible / Remote with frequent travel across the LATAM region. High flexibility and physical presence on-site at client premises during project execution are strictly required
- Exponential Growth: Rapid technical and strategic development. A steep learning curve with immediate ownership of complex AI/ML solutions from day one
- Elite Network: Direct exposure and close collaboration with MBB consulting partners and leading tech experts in enterprise AI
- Real-World Impact: Your models will go straight into production in large-scale enterprise environments, directly shaping C-suite strategic choices

⚙️ What You Will Do You won't just build models "in a vacuum". You will be in the room where decisions happen, translating complex data into strategic business decisions that transform daily operations worldwide.

- Advanced Analytics & ML:



Design and deploy Machine Learning models (clustering, sentiment analysis, purchase propensity models, churn and customer lifetime value models) tailored to Customer Operations and Sales
- GenAI & NLP Integration: Build and test LLM-based pipelines, RAG architectures, and NLP flows for voice and text interaction analysis
- Data Processing: Manipulate and structure large volumes of unstructured data from diverse client systems (CRMs, telephony logs, interaction transcripts)
- Strategic Translation: Translate complex algorithmic outputs into clear, visual, and actionable business insights for C-suite decision-makers

? What We Are Looking For

Must Have:

- Technical Stack: Strong proficiency in Python, SQL, and core Data Science libraries (Pandas, Scikit-Learn, PyTorch/TensorFlow)
- AI & NLP Expertise: Hands-on experience integrating LLM APIs (OpenAI, Anthropic, etc.) and building modern data processing frameworks
- Experience: 2–4 years of experience as a Data Scientist or Applied AI Consultant, preferably in management consulting, enterprise tech, or Customer Analytics
- LATAM Mobility: Full willingness to travel and spend extended periods on-site across Latin America (Mandatory Requirement)
- Languages: Fluent in Spanish and English (C1 Level required)

Nice to Have:

- Working knowledge of Italian
- Experience with Data Visualization tools (Power BI, Tableau) or Cloud infrastructures (AWS, GCP, Azure)

📌 Applied AI Consultant – Customer Operations & AI (LATAM Focus) (Lima)
🏢 Customer Analytics International
📍 Lima