Your influential mission. You will...
- Be on top of customer business models, including marketing strategies (e.g., bonuses, admin usage).
- Manage day-to-day commercial contact between Playtech customers and internal stakeholders.
- Drive customer performance and revenue growth through strategic recommendations using KPI(s) & benchmark analysis.
- Promote tasks internally, including development requests and initiation of new projects.
- Assist the Regional Director in working on group-wide deals.
- Ensure customers are aware of and utilize new Playtech products.
- Provide customers with appropriate marketing materials for promoting all products.
- Maximize revenues and profits through existing products and channels by developing account management tools.
- Maintain excellent relationships with each Playtech customer through regular communication and meetings.
- Coordinate the interface of Playtech's project management, translation, finance, compliance, and legal processes with customer's equivalent staff.




- Maintain detailed customer relationship information and share regularly with colleagues/management.
- Develop new marketing initiatives with customers.
- Maintain detailed information on Playtech competition in the online market for regular feedback into the team.
- Provide first-level business support and act as an escalation point for technical issues.
- Attend exhibitions and events.
- Conduct operational audits.

Components for success

You...
- Are highly self-motivated and can work well autonomously.
- Possess a high level of emotional intelligence (EQ) and are passionate about the gaming industry.
- Have excellent written and spoken English, Spanish and Portuguese skills.
- Have experience managing or working with international and external customers.
- Have experience with a software or internet company in a relevant position.
- Are detail-oriented, self-managed, a team player, and capable of multitasking.
- Are service and business-oriented with excell

📌 Account Manager (Santa Anita)
🏢 Playtech
📍 Santa Anita