Kareliz Wellness is a Peruvian company committed to delivering high-quality support services to healthcare operations in the United States. We offer stable remote opportunities for professionals who are ready to grow within structured, long-term roles serving leading healthcare organizations.

We are seeking a Bilingual Medicare Patient Services Specialist to provide remote support to a private clinic in California, USA.

We are looking for someone with strong judgment, excellent communication skills, and hands-on experience supporting patients, insurance workflows, and internal care coordination processes.

Requirements:
- Technical institute or university degree in business, administration, healthcare, or a related field.
- Minimum 2 years of experience in similar roles.
- Solid experience in U.S. health insurance processes.
- Previous experience in U.S. healthcare environments is required.
- Advanced / fluent English, both written and spoken (mandatory).
- Strong communication, organization, and follow-up skills.
- Intermediate Microsoft Office skills.




- Experience with E-Clinical Works (ECW) is highly preferred.
- Ability to work accurately in a fast-paced, metrics-driven environment.
- Reliable remote work setup: computer, stable internet connection, webcam, and headset.
- Professional attire to Represent the company externally

Key Responsibilities
- Manage inbound and outbound calls with patients covered by Medicare, Medi-Cal, Commercial insurance, and Self-Pay.
- Schedule and track appointments, with emphasis on physical exams and Annual Wellness Visits.
- Verify eligibility and benefits across different insurance types.
- Submit medical information through payer systems to support the closure of care gaps.
- Maintain accurate patient demographic, medical, and financial records.
- Coordinate with insurance representatives, providers, brokers, and internal teams as needed.
- Contribute to operational goals, quality standards, and performance metrics.
- Ensure

📌 Bilingual Medicare Patient Services Specialist Remote California Clinic (Lima)
🏢 KARELIZ WELLNESS LLC
📍 Lima