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Job Title: Customer Service Representative

About the Company:

San Diego based construction and painting company.

:

In this role, you will manage client inquiries and resolve client issues. You will also perform follow-ups with clients. You will receive training and learn standard operating procedures. You will work closely with your manager. Success in the first 90 days means you are performing follow-ups, reaching out to clients, and solving client issues.

Responsibilities of the role:

- Manage client inquiries.
- Resolve client issues.
- Perform follow-ups with clients.
- Learn standard operating procedures.

Required Experience and Qualifications:





- Bilingual Spanish/English fluent.
- Customer service experience.
- C2 or C1 English level.

Preferred Skills:

- Critical thinking.
- Forward thinking.

Personality:

- Hardworking.
- Able to work with multiple remote virtual assistants.

Software & Tools:

- None specified.

Schedule:

Monday, Tuesday, Wednesday, Thursday, Friday

09:00–17:00 PT

Weekends: No

40 hours per week

Salary and Benefits:

- Payment in USD or Local Currency according to candidate's preference.
- Full-time remote opportunity.

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