SOVOS

Technical Support Specialist

Sovos·Full-Time·Peru

Build Your Future With Us

The digitization of tax compliance is fundamentally changing integral commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.





Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.

The Role

At Sovos, we're building technology that helps businesses navigate global tax complexity with confidence. As a Technical Support Specialist, you'll be the critical bridge between our SaaS platform and customers around the world, ensuring technical issues are resolved quickly and customers feel supported every step of the way. Your problem-solving expertise and customer focus will directly shape the experience our clients have with Sovos every day.

More Specifically, You Will

Respond to and resolve technical support tickets, calls, and emails in a timely and professional manner, ensuring customers feel heard and supported.
Troubleshoot software issues by replicating problems, identifying root causes, and i

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