Bilingual Scheduling & Intake Specialist:
Remote | Personal Injury | Part-Time, 30 hours/week initially | $7/hour
About the Role:
We are seeking a compassionate, reliable, and highly organizedBilingual Scheduling & Intake Specialist to support a growing personal injury medical practice.:
This role will manage the patient journey from scheduling through pre-visit intake and documentation. You will serve as an extension of the physician by helping patients feel heard, gathering detailed medical information, ensuring required forms are completed, and keeping communication and scheduling workflows organized.:
The practice operates exclusively onpersonal injury liens and Letters of Protection, with no cash or traditional insurance billing.:
Key Responsibilities:
Patient Scheduling & Appointment Coordination:
- Manage end-to-end patient scheduling and ensure appointments are accurately entered and tracked.:
- Send appointment reminders and confirmation messages through text or other approved communication channels.:




- Monitor upcoming appointments and proactively address scheduling changes, cancellations, or outstanding patient requirements.:
Patient Intake & Clinical Documentation:
- Conduct detailed phone intake calls approximately2 to 3 days before each patient's appointment.:
- Ask structured medical questions, listen carefully to patient histories and complaints, and help patients feel genuinely heard.:
- Accurately type and document intake conversations and upload completed information into the appropriate practice system.:
Lien Forms & Patient Documentation:

Follow up with patients to ensure all required documents are signed before their scheduled appointment.:
- Verify that completed documentation is received, uploaded, and available to the practice before the visit.:
Inbox & Patient Communication:

Respond appropriately to routine patient inquiries and identify messages that require escalation to the physician.:
- Communicate with patients in a warm, professiona

📌 Bilingual Scheduling (Arequipa)
🏢 Go Lean Health
📍 Arequipa