Business Operations Coordinator CRM Management | Billing & Invoicing | Scheduling | Business Operations | Remote Position Type: Full-Time, Remote Working Hours: U. S. Business Hours (EST Required) About the Role At Pavago , one of our clients is hiring a Business Operations Coordinator to support the day-to-day execution of business operations across CRM management, billing, scheduling, client communication, and administrative workflows. This is a highly execution-focused role where you’ll ensure operational systems remain accurate, invoices are processed on time, schedules stay organized, and client follow-ups never fall through the cracks. If you’re highly organized, detail-oriented, and enjoy working with systems and structured processes, this is an excellent opportunity to make a direct impact on daily business operations. What You’ll Own Operations Coordination - Manage daily operational workflows and administrative processes. - Support leadership with execution-focused operational tasks. - Monitor workflows and proactively identify process improvements. - Ensure consistency, accuracy, and accountability across daily operations. CRM & Data Management - Maintain accurate and organized CRM records. - Manage operational data across: - CRM platforms - Microsoft Excel - Google Sheets - OneDrive - CompanyCam - Ensure consistency across systems to prevent billing errors, reporting issues, and operational gaps. - Maintain organized digital documentation and business records. Billing & Invoicing - Prepare and process invoices accurately and on time. - Track outstanding balances and payment follow-ups. - Maintain organized accounts receivable records. - Coordinate with accounting regarding reconciliations and supporting documentation. - Ensure billing aligns accurately with completed work. Scheduling & Workforce Coordination - Monitor schedules and operational workflows using systems such as Aspire and Azuga.



- Identify scheduling conflicts, job delays, and time discrepancies. - Maintain accurate time tracking for payroll and job costing. - Support efficient scheduling across active projects and field teams. Client & Operational Support - Respond to inbound client inquiries professionally.

- Maintain clean CRM pipelines and ensure timely follow-up. - Track outstanding action items and operational requests. - Support communication between clients and internal teams. Reporting & Administrative Support - Prepare reports, proposals, and RFP responses. - Conduct vendor research, pricing comparisons, and operational research. - Maintain organized documentation and filing systems. - Support executive scheduling, Microsoft Teams communication, and operational coordination. - Escalate urgent issues promptly and accurately. Requirements Must-Have Qualifications Experience - Previous experience in one or more of the following: - Operations Coordination - Administrative Support - Billing or Invoicing - Scheduling or Workflow Coordination Technical Skills - Strong proficiency with: - Microsoft Excel - Microsoft Outlook - Microsoft Word - Microsoft Teams - OneDrive - Experience working with CRM systems. - Strong written English communication skills. - Ability to maintain high levels of operational accuracy. - Comfortable working independently in a remote environment. Nice-to-Have - Experience using Aspire and/or Azuga. - Background in construction, landscaping, field service, or other operations-heavy industries. - Experience with payroll coordination, job costing, or accounts receivable follow-up. What Makes You a Strong Fit - Highly organized and detail-oriented. - Comfortable working in structured, systems-driven environments. - Strong ownership and follow-through. - Able to manage multiple workflows simultaneously. - Calm under pressure with excellent prioritization skills. - Committed to operational accuracy and consistency.

📌 Business Operations Coordinator (Perú)
🏢 Pavago
📍 Perú