Position Title
Branch Banking - Client Consultant I
Location
Peru, IN 46970
Job Summary
The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates.
This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely problem resolution, and adherence to bank policies, procedures, and regulatory requirements.
Job Responsibilities
- Sales Performance:



Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition. Activelyseekand deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative
- Client Experience : Provide positive client experience byassistingwithaccountquestions,problemsand/or complaints and through research and communication resolve ina timelyand effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by RetailLeadershipincluding, butnot limited tointroductions.
- RiskManagement : Delivertimelyandaccuratedaily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.

ADDITIONALACCOUNTABILITIES
- Performs special projects, andadditionalduties and responsibil

📌 Branch Banking (Perú)
🏢 Flagstar Bank
📍 Perú