About Remote:
Remote is solving modern organizations’ biggest challenge - navigating general employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go) and all of our positions are fully remote.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
How we work:
We love working async and this means you get to set your own schedule. We empower ownership and proactivity and when in doubt default to action instead of waiting.
The position:
This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior MM/Ent. Customer Success Manager, as part of our Customer Experience team. As a senior member of the team,
you will be Accelerate and drive revenue acquisition and expansion through value based consultations and demonstrations that clearly articulate how prospective and current clients will achieve their goals with Remote
- Be the trusted business partner for complex and / or enterprise-type opportunities to help address customer business goals and requirements
- Identify and drive strategic initiatives to further develop and enhance the Customer Success capabilities, resources and impact on revenue, in particular focused on value-based, consultative sales
- Build and deepen cross-functional relationships across Remote, particularly with Product, Sales, Marketing and Solutions Consultant teams to improve alignment and impact
- Share learning and drive development and enablement opportunities within the Customer Success team
- Take an active role in coaching and mentoring for junior members of the Customer Success team
Requireme
📌 Senior Customer Success Manager (Lima)
🏢 Remote
📍 Lima