About MyOutDesk

Since 2008, MyOutDesk has connected highly skilled professionals with growing and established U.S.-based organizations, enabling them to make a real and measurable business impact as part of extended integral teams.

Trusted by companies in real estate, healthcare, finance, professional services, and other growth industries, MyOutDesk provides professionals the opportunity to build stable, long-term careers while contributing meaningfully to high-performing teams.

About The Role

We are hiring a Medical Administrative Assistant to support U.S.-based healthcare organizations with scheduling, insurance verification, patient coordination, and medical records management. This is not a clinical role — it is a back-office and customer-facing support position for someone with healthcare BPO experience or a strong administrative background. If you understand how U.S. healthcare workflows operate and you're looking for a stable full-time position with full benefits from Day 1 — we want to hear from you.

Key Responsibilities

Schedule, confirm,



and reschedule patient appointments accurately
Handle inbound and outbound calls with patients, providers, and insurance companies professionally
Verify insurance eligibility and benefits through U.S. payer portals
Support prior authorization requests and follow up until resolved
Accurately document and maintain patient records in EHR or CRM systems
Process referrals and coordinate care navigation tasks as needed
Monitor work queues and meet daily productivity and quality targets
Handle all patient information in full compliance with HIPAA protocols

You're a Match If You Have

Handled patient scheduling or insurance verification for U.S.-based healthcare clients
Worked with EHR platforms such as Epic, Athena, or eClinicalWorks
Processed prior authorizations or medical billing for U.S. payers
Operated under HIPAA compliance and strict documentation standards

Requirements

Strong spoken and written English — C1 level r

📌 PE - Medical Administrative Assistant - U.S. Healthcare Clients (Lima)
🏢 MyOutDesk
📍 Lima