Since 2008, MyOutDesk has connected highly skilled professionals with growing and established U.S.-based organizations, enabling them to make a real and measurable business impact as part of extended integral teams. Trusted by companies in real estate, healthcare, finance, professional services, and other growth industries, MyOutDesk provides professionals the opportunity to build stable, long-term careers while contributing meaningfully to high-performing teams.
About The Role
We are hiring a CRM & Sales Support Representative to help U.S.-based businesses keep their pipelines moving. You will manage CRM records, follow up on leads and proposals, schedule calls, and make sure every opportunity is tracked and touched. This is not a cold-calling role — it is process-driven, relationship-focused work for someone who communicates confidently in English and takes pride in organized, accurate pipeline management. If you have BPO experience supporting a sales or operations team — this role is built for your background.
What You'll Be Doing
Manage and update CRM records — contacts, deal stages, activity logs, and notes
Follow up with leads, prospects, and existing clients via phone and email at defined pipeline stages
Schedule calls, meetings, and appointments for the client team
Track proposal and deal status — flag stalled opportunities proactively
Handle inbound inquiries and qualify contacts against defined criteria
Execute outreach sequences and follow-up cadences using CRM tools
Maintain pipeline accuracy and deliver regular activity reports
Coordinate with the client team to ensure smooth handoffs and timely follow-ups
Meet weekly activity targets — follow-up rate, pipeline updates, and appointments set
Requirements
3+ years of experience in a sales support, CRM, or customer-facing role — BPO or U.S.-client experience preferred and must be documented on your resume
Excellent verbal and written communication skills in English (C1)
Your last 3 pos
📌 PE - CRM & Sales Support Representative - U.S. Clients (Lima)
🏢 MyOutDesk
📍 Lima
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