Maximize Your Impact with TP
Welcome to TP, a integral hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.
As a Great Place to Work certified in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.
The Opportunity
Responsible for planning, managing, and guaranteeing the operational and financial efficiency and the commercial relationship with the corporate client (s) to fulfill the value promise established in the service contract, through the management and optimal administration of the office resources. This person will have three challenges to overcome and transform: strengthening the sales culture, reinforcing governance and process structure, and controlling high attrition.
The Responsibilities & Duties
Manage,
represent and direct the daily activities of one or more operating units.
Plan and coordinate the execution of strategies to improve profitability, productivity and efficiency in all operations under his charge.
Manage compliance with Financial, Operational and Corporate KPIs.
Design and present annual operating budgets and reforecast to the Vice President of Operations.
Implementing the necessary governance, contractual KPI reporting, and operational cadence.
Driving a cohesive sales culture to address attrition and team frustration (i.e., introducing huddles and Pitch Offs, etc if not there yet).
Continuously research, identify and introduce process improvement measures and approve actions or elevate them to a higher level if appropriate.
Guarantee the implementation of defined corporate security policies and procedures.
Develop the relationship with the corporate client (s), through operationa
📌 Senior Director, Operations (Perú)
🏢 TP
📍 Perú