Requisition ID: 255353

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Location: Lima, Peru

Shape how employees across countries experience change. As the Senior Manager, Change Management within Integral HR Solutions, you’ll lead enterprise‑level programs that span languages, cultures, and time zones—moving people from awareness to adoption with clarity and measurable outcomes. You’ll partner across HR (Experience Design, HRBPs, Communications, Learning) to deliver change that sticks, while ensuring work is executed in line with governing regulations, internal policies, and our risk and control standards.

Is this role right for you? In this role, you will:
- Lead the change strategy for assigned initiatives, aligning to the GHR Change Management framework and embedding desired behaviours across impacted groups.
- Design and activate bilingual (EN/ES) communications, training, and engagement plans that deliver the target employee experience.
- Test, learn, and iterate with the Experience Design team—run user testing,



incorporate feedback, and refine journeys prior to launch.
- Own the plan—manage change milestones, interdependencies, and resources; integrate with the broader program roadmap.
- Enable leaders and partners—coach sponsors and stakeholders to drive adoption, readiness, and sustainment.
- Measure what matters—define adoption KPIs, track results, and use insights to course‑correct.
- Sustain the change—build reinforcement plans and hand‑offs with Business leads to ensure a smooth transition to steady state.
- Listen and respond—facilitate employee feedback loops and convert signals into clear action plans.
- Uphold controls and standards—operate in accordance with values, code of conduct, and risk/controls expectations.

Do you have the skills that will enable you to succeed? We’d love to work with you if you have:
- Full professional fluency in English and Spanish (written and spoken) is required.

📌 Senior Manager, Change Management, Global HR Solutions (Lima)
🏢 Scotiabank
📍 Lima