About the role The Flight Reservations Coordinator supports Latin American reservations & local operations teams in regard to handling the region's growing flight needs. The Flight Reservations Coordinator will book, issue tickets and make changes as needed to domestic/regional flights (COGS) and repositioning flights for CEO’s for the assigned trip codes.

This is a temporary role with a 3.5-month fixed-term contract to cover a maternity leave.

What you’ll be doing

A.-Administer aspects of required air reservations, modifications, refunds and cancellations in a timely and efficient manner.

B.-Communicate all significant details to the Reservations team, CEO’s and other relevant stakeholders in preparation for the trip.

C.-Assist in building and communicating out reports to relevant stakeholders.

D.-Maintain a high level of service when dealing with Airlines over the phone or emails, ensuring issues are communicated and escalated where appropriate.

E.-Assist in the blocking process by communicating with the airlines and the appropriate stakeholders.

F.-Provide general air support related to rates, systems (GDS), processes and procedures to team members.

G.-Maintain constant communication with Flight Reservations Supervisor and team members for any issues regarding reservations, systems or procedures.

H.-Other duties as assigned.

Requirements

Must Have

A.-+1 year experience working in flight reservations for travel agencies, tour operators or airlines. Experience with group series will be considered as an asset.

B.-Knowledge and experience using GDS Amadeus,



skilled in reservations, ticketing, refunds & exchanges.

C.-Intermediate level in English both written and spoken.

D.-Intermediate computer skills (Word, Excel, G Suite).

E.-Excellent attention to detail and organizational skills.

F.-Strong communication skills (emails and telephone).

G.-Familiarity with Regional Geography.

H.-Excellent teamwork skills and self motivation.

I.-Positive and Innovative Attitude.

J.-Passion for delivering superior customer service.

K.-This role is a hybrid role based out of Peru, where a minimum number of days as set by the region, is required in the Lima office.

*QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN PERU

What Do We Offer You?

A.-Competitive Total Rewards Package, including exclusive travel perks!

B.-Additional days off, including on your birthday!

C.-Vacation time for you to recharge

D.-Enhanced Parental Leave

F.-Meaningful Employee Recognition Program

G.-Learning and Growth Opportunities

H.-Employee Resource Groups

Applicable based on location

Please note that Artificial Intelligence (AI) is used in the selection or interview process.

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

-Requerimientos- Educación mínima: Técnico

1 año de experiencia

Idiomas: Inglés

Conocimientos: Amadeus, Microsoft excel, Microsoft office, Microsoft word

Palabras principal: vuelo

📌 Flight Reservations Coordinator (Maternity cover) - Advanced English skills are required (Lima)
🏢 Grandes Aventuras del Peru
📍 Lima