Cherchez-vous à faire une différence dans la vie d’un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu’organisation nous sommes unis par notre responsabilité d’œuvrer pour des vies plus saines.

Ce que vous ferez

This job profile description is a standardized, non-contractual reference description and integral reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

- Plans and executes shipment orders and related customs administrative activities in accordance with standard operating procedures and applicable import and export requirements.
- Coordinates customs entry processing, shipment documentation, notes management, and related transaction records to support accurate and timely clearance activities.
- Monitors daily workflow, department communications, and entry activity to support service, productivity, and compliance goals.
- Resolves routine shipment and clearance delays by reviewing issues, coordinating follow-up actions, and communicating status updates to relevant stakeholders.
- Performs customs operations checks and supports audit readiness, entry corrections, and documentation follow-up before required reporting deadlines.
- Maintains communication with brokers, customs contacts, regulatory bodies, and internal operational teams to support compliant and efficient shipment processing.
- Provides training, procedural guidance, and regulatory updates to support consistent application of customs requirements and operating standards.
- Bachelor's degree in logistics, supply chain, international trade, business administration, or a related field, or equivalent experience required.
- Less than 2 years of experience in customs operations, import/export coordination, transportation operations, logistics administration, customer service operations, or a related field required.
- Certification in customs compliance,



international trade, freight forwarding, or logistics operations preferred.
- Knowledge of international logistics operations across air, land, and cross-border shipment coordination, including shipment status control and service recovery.
- Knowledge of import/export documentation, customs procedures, trade compliance controls, and documentation accuracy requirements in execution-heavy environments.
- Knowledge of dispatch and transportation coordination, including driver communication, delivery scheduling, routing support, and issue escalation.
- Knowledge of customer-facing logistics support, including shipment updates, order handling, complaint resolution, and service continuity.
- Knowledge of operational coordination across brokers, carriers, customs authorities, vendors, and internal operations teams.
- Knowledge of Excel, Outlook, and logistics systems used for tracking, reporting, communication, and execution control.
- Coordinates end-to-end movement of international shipments and aligns dispatch, documentation, and customer communication to meet service commitments.
- Reviews shipment and customs documentation for completeness, accuracy, and readiness before execution or escalation.
- Facilitates coordination with brokers, carriers, airlines, vendors, and authorities to resolve delays, clearance issues, and service disruptions.
- Monitors shipment milestones and proactively communicates status, risks, and recovery actions to customers and internal stakeholders.
- Troubleshoots operational exceptions involving missed pickups, incomplete paperwork, customs holds, delivery failures, and order discrepancies.
- Uses Excel, Outlook, and operating systems to maintain accurate records, track workflows, and support operational decisions.
- Prioritizes competing shipment, customer, and dispatch needs in a fast-moving environment with strong administrative discipline.
- Improves execution quality by identifying recurring issues, tightening handoffs, and reinforcing process consistency across stakeholders.
- Ability to manage multiple active shipments, customer requests,



and operational deadlines without losing control of detail.
- Ability to work with urgency and sound judgment when documentation, customs, or dispatch issues threaten service performance.
- Ability to collaborate effectively with internal teams and external partners across operations, customer service, transport, and trade interfaces.
- Ability to recognize downstream impacts of delays, missing documents, and service failures and take action before escalation increases.
- Ability to maintain accuracy, professionalism, and follow-through in compliance-sensitive and customer-facing work.
- Ability to adapt quickly to changing shipment conditions, operational priorities, and system-driven workflows.

Ce qu’Cencora offre

- Nous offrons une rémunération globale concurrentielle.
- Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés.
- Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons.
- De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés.
- Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.

Temps Plein Affiliated Companies Affiliated Companies: World Courier del Peru S.A.

Égalité d’accès à l’emploi AmerisourceBergen s’engage à offrir des possibilités d'accès à l'emploi égales sans égard à l’origine ethnique, à la couleur, à la religion, au sexe, à l’orientation sexuelle, à l’identité de sexe, aux renseignements génétiques, à la nationalité, à l'âge, aux handicaps, au statut de vétéran ou à l’adhésion à toute autre classe protégée par la loi fédérale, d’État ou locale.

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

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📌 Analista de Operaciones Aduaneras (Lima)
🏢 MWI Buying Group
📍 Lima