Position Purpose The Software Product Owner (SaaS) is
responsible for leading the definition, prioritization, and
successful delivery of software features and system enhancements
that meet operational and business goals. This role serves as the
key liaison between business stakeholders, clients, and the
software development team, ensuring that all enhancements are
well-defined, technically feasible, and aligned with business
value. The Product Owner owns the full lifecycle of feature
development, from identifying and documenting requirements through
coordinating development efforts and validating delivered
solutions. This position requires strong analytical and
communication skills, a deep understanding of both business
processes and software systems, and the ability to lead
cross-functional collaboration across departments. Duties and
Responsibilities Partner with internal stakeholders and clients to
define and document functional requirements for new features,
enhancements, and system changes. Collaborate with management to
prioritize enhancement requests based on business impact, resource
availability, and strategic objectives. Translate complex business
needs into clear specifications, use cases, and functional
documentation that development and QA teams can execute. Prioritize
enhancement requests based on business impact, resource
availability, and strategic objectives. Collaborate with
development, QA, and SBAs project teams throughout the project
lifecycle to ensure solutions are developed according to
requirements. Review test plans and participate in testing
activities to validate that deliverables meet business and
operational expectations. Build deep domain knowledge of the
insurance and premium financing industry to provide effective
solutions aligned with client and regulatory needs. Provide subject
matter expertise and support for mid- to high-level technical
issues, ensuring they are resolved efficiently. Track, evaluate,
and refine ongoing enhancements based on user feedback, production
performance, and evolving business needs. Serve as the central
point of contact for feature scope, status updates, and
post-release performance analysis. Performance The performance of
the Software Product Owner (SaaS) will be evaluated based on their
effectiveness in meeting the following KPIs on an ongoing basis:
Timely and accurate delivery of enhancements and feature requests
Quality and clarity of requirements documentation Reduction in
change requests or revisions after documentation approval Internal
and external stakeholder satisfaction Alignment with our Core
Values: Integrity, Respect, Flexibility,



Self-Evaluation,
Knowledge, and Compassion Qualifications To be successful in this
position, the individual must be able to perform each essential
function. The requirements listed below represent the knowledge and
skills required for this position. Education and
Experience/Knowledge Requirements Bachelors degree in Business,
Computer Science, Information Systems, or related field is required
7+ years in product ownership, business analysis, or related roles
within software development or product design environments 7+ years
experience in requirements elicitation, documentation, and
stakeholder communication, with a focus on translating business
needs into clear, actionable specifications Proven experience
working with SaaS platforms or enterprise software products,
including cross-functional collaboration with development, QA, and
client-facing teams Proficiency with tools commonly used in product
development and documentation workflows, including Jira,
Confluence, Postman, MS Word, and Excel Strong Experience with
business process modeling, workflow mapping, or systems analysis in
a software development environment Domain knowledge in insurance,
premium finance, or financial services is strongly preferred
Physical Requirements Sitting : Ability to sit for extended
periods, often up to 8 hours a day, since most of the work is done
at a desk using a computer. Typing and Computer Use : Frequent use
of a computer keyboard and mouse. This requires good hand-eye
coordination, manual dexterity, and the ability to type quickly and
accurately. Speaking and Listening : Clear verbal communication is
essential. This involves speaking clearly over the phone and
listening attentively to understand and respond to customer
inquiries. Hearing : Ability to hear and understand conversations
over the phone, which may involve different accents and varying
levels of background noise. Vision : Ability to read and interpret
data on a computer screen, including reading small print, and using
a computer monitor for extended periods. Reaching and Handling :
Occasionally reaching for items such as a headset, phone, or
reference materials. Handling various office supplies and equipment
as needed. Must be able to lift up to 15 lbs. Travel : Depending on




the role, there may be occasional travel required for attending job
fairs, university recruiting events, or other off-site meetings.
Mobility : Some physical activity may be required, such as moving
between desks, filing documents, or attending in-person meetings or
career fairs. Competencies Ownership Mindset : Takes full
responsibility for the success of assigned features and
enhancements. Proactively follows up on issues or delays, even if
they originate outside their direct area. Owns end-to-end delivery
of a feature: from requirements to post-launch monitoring.
Communicates risks or roadblocks early and proposes solutions.
Volunteers to take on complex, ambiguous initiatives and sees them
through. Requirements Definition : Excellent ability to collect,
organize, and translate business needs into clear, complete
specifications. Produces requirement documents or use cases that
need minimal rework. Uses structured formats (e.g., acceptance
criteria, diagrams) to support developer understanding. Proactively
clarifies vague requests by asking targeted questions. Stakeholder
Communication : Strong written and verbal skills to manage
cross-functional discussions and expectations. Facilitates clear,
constructive discussions between technical and non-technical
audiences. Summarizes complex project updates in concise,
stakeholder-friendly formats. Actively listens and adjusts
messaging based on the audience. Resolves disagreements by aligning
on shared goals. Analytical Thinking: Capable of understanding and
analyzing complex systems and business rules. Breaks down a system
issue into logical parts to identify root cause. Identifies
patterns across different user behaviors or feature gaps.
Anticipates downstream effects of system changes. Provides input to
improve workflows based on data or process evaluation. Technical
Acumen: Understands software development and testing processes;
able to troubleshoot mid- to high-level issues. Uses tools like
Postman or Jira to replicate or investigate reported issues.
Collaborates effectively with developers by speaking their
language. Catches technical inconsistencies during test case
reviews. Suggests technically feasible options during solution
discussions. Customer Focus : Committed to understanding client
needs and delivering high-impact solutions. Actively seeks user or
client feedback when scoping features. Pushes back on low value
requests and focuses on real impact. Incorporates empathy and user
journeys into planning. Prioritizes usability and long-term
satisfaction over short-term fixes.

📌 Software Product Owner (SaaS) (Peru)
🏢 Murano Global
📍 Callao