About Diata Health

Diata Health is hiring a Concierge Phone Support Coordinator for a phone-first, client-facing remote role. This is not a clinical or medical position. We are looking for a lovely, warm team member to go above and beyond for our clients.

What you will do

- Onboard prospective clients and explain our core program at a clear, non-clinical level

- Answer and return phone calls with warmth, confidence, and professionalism

- Schedule and reschedule appointments; communicate by phone, email, and text

- Document each interaction and next step accurately

- Follow up proactively and escalate clinical or sensitive questions to the appropriate team member

What we are looking for

- Clear, polished spoken and written English; our clients are primarily U.S.-based

- A warm phone presence—you should sound like you are smiling through the phone

- Customer service, hospitality, front-desk, concierge, sales support,



or call-center experience is helpful; medical experience is not required

- A demonstrated record of reliability and tenure in prior roles

- Full-time availability during U.S. Eastern business hours, Monday through Friday

- A quiet professional workspace, desktop/laptop, reliable high-speed internet, backup internet or power plan, and ability to track work time while online

Compensation and process

- Independent-contractor role, 40 hours per week

- USD $6–$10 per hour, depending on relevant experience and communication skills

- Shortlisted candidates will be invited to the next round of our three-phase interview process, including a brief voice audition.

Apply through Indeed. Candidates who move forward will receive the Diata audition link and instructions directly.

Lugar de trabajo: Empleo remoto

📌 Concierge Phone Support Coordinator (Perú)
🏢 Diata Health
📍 Perú