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This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Presente duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.




- Plans and executes shipment orders and related customs administrative activities in accordance with standard operating procedures and applicable import and export requirements.
- Coordinates customs entry processing, shipment documentation, notes management, and related transaction records to support accurate and timely clearance activities.
- Monitors daily workflow, department communications, and entry activity to support service, productivity, and compliance goals.
- Resolves routine shipment and clearance delays by reviewing issues, coordinating follow-up actions, and communicating status updates to relevant stakeholders.
- Performs customs operations checks and supports audit readiness, entry corrections, and documentation follow-up before required reporting deadlines.
- Maintains communication with brokers, customs contacts, regulatory bodies, and internal operational teams to support compliant and efficient shipment p

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