Join NTT DATA - one of the world's largest IT services companies, with +140,000 professionals operating in more than 50 countries.

At NTT DATA, we believe technology transforms businesses and people’s lives. Today, we are looking for passionate tech professionals ready to grow in a dynamic, global, and collaborative environment.

We're Hiring | Technical Support L1 (B2-C1)

Location: Trujillo, Lima or Arequipa - Peru

Schedule: Rotative shifts 24x7

Employment Type: Full-time

International support environment

What will you do?

- Provide Level 1 technical support and incident resolution
- Register, monitor, and manage tickets using ticketing tools
- Support infrastructure environments (Windows / Linux / Unix)
- Assist cloud environments such as AWS, Azure, or GCP
- Communicate with users in both Spanish and English
- Escalate incidents efficiently to higher support levels when required

What are we looking for?

- +1 year of experience in technical support or server administration
- Knowledge of Windows and Linux/Unix environments
- Experience with ticketing tools (ServiceNow, JIRA, Remedy, etc.)




- Basic to intermediate cloud knowledge (AWS, Azure, or GCP)
- Fluent English speaking (IT IS A MUST)
- Availability to work in rotating 24x7 shifts
- Residence in Trujillo, Lima, or Arequipa

We value professionals who are:

- Customer-oriented
- Problem-solvers under pressure
- Strong communicators in technical and non-technical environments
- Team players with good escalation criteria

What do we offer?

- Indefinite contract from day one
- 100% covered EPS & Oncologic Insurance
- Food allowance card (PLUXEE)
- Additional days off besides vacations
- Certifications & continuous training
- Career growth opportunities in a leading general IT consulting company
- Exposure to large-scale local and international projects

At NTT DATA, every voice matters. We foster an inclusive workplace where talent is valued regardless of gender, age, disability, sexual orientation, or any other personal characteristic.

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📌 Technical SupportEnglish speakers - TRUJILLO
🏢 NTT DATA Europe & LATAM
📍 Trujillo