Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This job profile description is a standardized, non-contractual reference description and integral reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail. Plans and executes shipment orders and related customs administrative activities in accordance with standard operating procedures and applicable import and export requirements. Coordinates customs entry processing, shipment documentation, notes management, and related transaction records to support accurate and timely clearance activities. Monitors daily workflow, department communications, and entry activity to support service, productivity, and compliance goals. Resolves routine shipment and clearance delays by reviewing issues, coordinating follow-up actions, and communicating status updates to relevant stakeholders. Performs customs operations checks and supports audit readiness, entry corrections, and documentation follow-up before required reporting deadlines. Maintains communication with brokers, customs contacts, regulatory bodies, and internal operational teams to support compliant and efficient shipment processing. Provides training, procedural guidance, and regulatory updates to support consistent application of customs requirements and operating standards.. Bachelor's degree in logistics, supply chain, international trade, business administration, or a related field, or equivalent experience required. Less than 2 years of experience in customs operations, import/export coordination,



transportation operations, logistics administration, customer service operations, or a related field required.

Certification in customs compliance, international trade, freight forwarding, or logistics operations preferred. Knowledge of international logistics operations across air, land, and cross-border shipment coordination, including shipment status control and service recovery. Knowledge of import/export documentation, customs procedures, trade compliance controls, and documentation accuracy requirements in execution-heavy environments.

Knowledge of dispatch and transportation coordination, including driver communication, delivery scheduling, routing support, and issue escalation. Knowledge of customer-facing logistics support, including shipment updates, order handling, complaint resolution, and service continuity. Knowledge of operational coordination across brokers, carriers, customs authorities, vendors, and internal operations teams.

Knowledge of Excel, Outlook, and logistics systems used for tracking, reporting, communication, and execution control. Coordinates end-to-end movement of international shipments and aligns dispatch, documentation, and customer communication to meet service commitments. Reviews shipment and customs documentation for completeness, accuracy, and readiness before execution or escalation.

Facilitates coordination with brokers, carriers, airlines, vendors, and authorities to resolve delays, clearance issues, and service disruptions. Monitors shipment milestones and proactively communicates status, risks, and recovery actions to customers and internal stakeholders. Troubleshoots operational exceptions involving missed pickups, incomplete paperwork, customs holds, delivery failures, and order discrepancies.

Uses Excel, Outlook, and operating systems to maintain accurate records, track workflows, and support operational decisions. Prioritizes competing shipment, customer, and dispatch needs in a fast-moving environment with strong administrative discipline.



Improves execution quality by identifying recurring issues, tightening handoffs, and reinforcing process consistency across stakeholders.

Ability to manage multiple active shipments, customer requests, and operational deadlines without losing control of detail. Ability to work with urgency and sound judgment when documentation, customs, or dispatch issues threaten service performance. Ability to collaborate effectively with internal teams and external partners across operations, customer service, transport, and trade interfaces.

Ability to recognize downstream impacts of delays, missing documents, and service failures and take action before escalation increases. Ability to maintain accuracy, professionalism, and follow-through in compliance-sensitive and customer-facing work. Ability to adapt quickly to changing shipment conditions, operational priorities, and system-driven workflows.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time

Affiliated Companies

Affiliated Companies: World Courier del Peru S.A.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call (phone hidden) or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

📌 Analista de Operaciones Aduaneras (Lima)
🏢 Cencora
📍 Lima