The primary responsibility of the Groups Manager – Level I is to ensure all needs related to Housing and Hotel Operations are efficiently executed, while establishing a strong working relationship with clients to ensure both their satisfaction and an exceptional attendee experience. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
- Execute all Housing related contractual obligations, including, but not limited to; room block/rates, rooming concessions, attrition, and fund collection.
- Ensure the group/convention Meeting Planners’ needs are attended to promptly, in a warm & friendly manner, for the duration of the event to assure the attendee experience exceeds expectations.
- Organizes and arranges the foundation of the rooming and affiliated responsibilities within all of the keys systems (LMS, EBMS, Passkey, CRM), for seamless execution of the program.
- Maintaining a satisfactory individual MeetingScope score that will contribute to achieving the overall departmental MeetingScope goal.




- Responsible for any necessary inter-departmental communication between Sales, Revenue, Catering, and Hotel Operations to ensure proper management/facilitation of the contracted terms and any additional agreed upon concessions and services.
- Responsible for addressing, with urgency, any internal/external challenges to mitigate any client/attendee impact.
- Responsible for coordination of all arrival and departure logistics and communication of client expectations to Front Office, Guest Services, Housekeeping, Concierge, and VIP.
- Responsible for daily in-house client communication as well as providing all daily in-house reports.
- Build strong relationships with new and repeat clients that create a lasting impression, help drive loyalty and repeat business.
- Responsible for maintaining CRM Opportunity profiles (hits/misses and history notes) for each unique event, therefore, centralizing event data f

📌 Manager Level I (Comas)
🏢 The Venetian Resort Las Vegas
📍 Comas