Join our fast-growing company as an English-speaking Technical Support Representative with C1 level of English language.

It is full-time remote position.

Schedule:

4 working shifts following by 2 days of rest

8-17 EET ,14-23 EET, 23-8 EET

Starting date: 1 September 2026 or earlier if possible

At Mindy Support you have great opportunity to get:

- Experience in the international company working with people around the globe;
- Compensation : $900 during 2 months of probation period , $950 + $50 bonus after the trial period
- Training will be provided by the company and the client;
- Dynamic work in a young team of like-minded people;
- Management's attention, support and motivation.

RESPONSIBILITIES: ● Politely respond to customers’ inquiries in a timely manner;

● Support with technical questions;

● Cooperate with development and QA teams to resolve the issues from customers;

● Analyze customer requests and suggest improvements

● Develop healthy Customer Relationship

● Keep clients engaged and regularly using products

● Constant follow up on clients and leads: service usage,

issues, renewals

● Maintain a detailed understanding of Valo Motion services,

assist customers with questions and suggest the best solutions for their needs

● Build customer loyalty and retention

● Resolve customer issues

● Build Trust and Transparency with Clients





● Onboards new clients via WhatsApp / Google Meet

You are our perfect candidate if have:

● C1 level of English language

● Experience with Windows OS will be an advantage;

● Strong problem-resolution skills;

● Experience as a Customer Support Representative;

● Ability to work in a stressful situation, skills of active listening and attention to detail, respect for the Client, focus on helping clients, empathy, calm character;

● Time management skills

● Excellent writing and communication skills

● Advanced attention to detail

● Capability to work both independently and as a productive team member

● 1+ years of experience in Technical Support/Customer Support

● General knowledge of CRM systems, Zendesk, Asana,

Slack, Chats, Social Messengers, ZOOM, Google Meet

● Confident in hardware and software, PC, Laptops, projectors,

cabling, Windows OS, Networking.

Mindy Support is a general company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.

We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.

We will be glad to welcome you to our team. Grow your career with Mindy Support!

📌 English speaking Technical support Representative (Perú)
🏢 Mindy Support
📍 Perú