Las Vegas, Nevada
The SHOW Comes Alive At MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The Job
As a Front Desk Representative at The Cosmopolitan, you are the first point of connection for our guests—delivering a warm welcome, anticipating individual needs, and crafting personalized experiences that transform each stay into an unforgettable memory.
THE STARTING RATE:
$19.35
The Day-to-day
- Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics
- Deliver a seamless and professional experience managing early and late property arrivals/departures and walk‑ins and all other tasks associated with guest room check‑ins and check‑outs
- Enhance guest experience through offering upgraded accommodations where available in accordance with authorized programs and processes and promoting M life enrollment and benefits to our guests
- Partner with Housekeeping and other related departments to meet guest expectations and special requests
- Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures
- Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle‑free experience from start to finish
The Idóneo Candidate
- High School Diploma, GED or equivalent required
- 1+ Years of Prior Relevant Experience with face‑to‑face guest service experience as a Front Desk or Concierge preferred
- Work va
📌 Front Desk Representative (Comas)
🏢 MGM Resorts International
📍 Comas
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.