About the role
The Flight Reservations Coordinator supports Latin American reservations & local operations teams in regard to handling the region's growing flight needs. The Flight Reservations Coordinator will book, issue tickets and make changes as needed to domestic/regional flights (COGS) and repositioning flights for CEO?s for the assigned trip codes. This is a temporary role with a 3.5-month fixed-term contract to cover a maternity leave.
What you?ll be doing:
- A.-Administer aspects of required air reservations, modifications, refunds and cancellations in a timely and efficient manner.
- B.-Communicate all significant details to the Reservations team, CEO?s and other relevant stakeholders in preparation for the trip.
- C.-Assist in building and communicating out reports to relevant stakeholders.
- D.-Maintain a high level of service when dealing with Airlines over the phone or emails, ensuring issues are communicated and escalated where appropriate.
- E.-Assist in the blocking process by communicating with the airlines and the appropriate stakeholders.
- F.-Provide general air support related to rates, systems (GDS), processes and procedures to team members.
- G.-Maintain constant communication with Flight Reservations Supervisor and team members for any issues regarding reservations, systems or procedures.
- H.-Other duties as assigned.
RequirementsMust Have:
- A.-+1 year experience working in flight reservations for travel agencies, tour operators or airlines. Experience with group series will be considered as an asset.
- B.-Knowledge and experience using GDS Amadeus, skilled in reservations, ticketing, refunds & exchanges.
- C.-Intermediate level in English both written and spoken.
- D.-Intermediate computer skills (Word, Excel, G Suite).
- E.-Excellent attention to detail and organizational skills.
- F.-Strong communication skills (emails and telephone).
- G.-Familiarity with Regional Geography.
- H.-Excellent teamwork skills and self motivation.
- I.-Po
📌 Flight Reservations Coordinator (Miraflores)
🏢 Grandes Aventuras del Peru
📍 Miraflores
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