About the role

The Flight Reservations Coordinator supports Latin American reservations & local operations teams in regard to handling the region's growing flight needs. The Flight Reservations Coordinator will book, issue tickets and make changes as needed to domestic/regional flights (COGS) and repositioning flights for CEO?s for the assigned trip codes. This is a temporary role with a 3.5-month fixed-term contract to cover a maternity leave.

What you?ll be doing:

- A.-Administer aspects of required air reservations, modifications, refunds and cancellations in a timely and efficient manner.
- B.-Communicate all significant details to the Reservations team, CEO?s and other relevant stakeholders in preparation for the trip.
- C.-Assist in building and communicating out reports to relevant stakeholders.
- D.-Maintain a high level of service when dealing with Airlines over the phone or emails, ensuring issues are communicated and escalated where appropriate.
- E.-Assist in the blocking process by communicating with the airlines and the appropriate stakeholders.
- F.-Provide general air support related to rates, systems (GDS), processes and procedures to team members.
- G.-Maintain constant communication with Flight Reservations Supervisor and team members for any issues regarding reservations, systems or procedures.
- H.-Other duties as assigned.

RequirementsMust Have:

- A.-+1 year experience working in flight reservations for travel agencies, tour operators or airlines.



Experience with group series will be considered as an asset.
- B.-Knowledge and experience using GDS Amadeus, skilled in reservations, ticketing, refunds & exchanges.
- C.-Intermediate level in English both written and spoken.
- D.-Intermediate computer skills (Word, Excel, G Suite).
- E.-Excellent attention to detail and organizational skills.
- F.-Strong communication skills (emails and telephone).
- G.-Familiarity with Regional Geography.
- H.-Excellent teamwork skills and self motivation.
- I.-Positive and Innovative Attitude.
- J.-Passion for delivering superior customer service.
- K.-This role is a hybrid role based out of Peru, where a minimum number of days as set by the region, is required in the Lima office.

***QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN PERU**

What Do We Offer You?

- A.-Competitive Total Rewards Package, including exclusive travel perks!
- B.-Additional days off, including on your birthday!
- C.-Vacation time for you to recharge
- D.-Enhanced Parental Leave
- F.-Meaningful Employee Recognition Program
- G.-Learning and Growth Opportunities
- H.-Employee Resource Groups*Applicable based on location*

Please note that Artificial Intelligence (AI) is used in the selection or interview process.

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

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📌 Flight Reservations Coordinator (Maternity cover) Advanced English skills are required (Miraflores)
🏢 Grandes Aventuras del Peru
📍 Miraflores