21 ago
|
Top Notch Remote Solutions
|
Perú
21 ago
Top Notch Remote Solutions
Perú
Are you highly motivated and detail oriented with desire to help people? We are looking for someone like you
Join our passionate team of Legal Assistants to work Tuesday through Saturday 8 am - 4:30 pm.
Put your communication skills to the test in this role, where you will serve as the initial point of contact with potential clients and act as their advocate throughout the intake process. You will be responsible for sharing information about the services provided by our firm, collecting relevant documentation, and ensuring all information is properly stored.
Known for our comprehensive and personalized service, this is an incredible opportunity to be part of a team that has a significant impact on people’s lives. If you are an experienced customer service professional who is organized and pays close attention to detail, we want to hear from you.
Job Responsibilities:
The Legal Assistant for the Intake Department handles the initial contact with new or prospective clients.
The Intake Department begins the process of creating a case file and seamlessly transitions this through to the attorney and paralegal staff.
- Extend outstanding customer service to clients
- Establish and maintain professional relationships with attorneys, colleagues, and management
- Effectively utilize case management software to create the initial case file for all new and prospective clients, schedule meetings, document all work, case expenses and payments, and communicate with firm employees
- Answer all calls in a timely manner and conduct phone interviews with new and prospective clients
- Assign Attorneys and legal assistants/paralegals to each case following department procedures
- Schedule appointments for new clients coordinating calendars for multiple people
- Generate initial documents for both client and attorney
- Coordinate out of the office appointments as necessary with couriers
- Follow up on all calls to the overnight service before 10:30 AM.
- Assist attorneys with the fo
📌 Legal Assistant (Perú)
🏢 Top Notch Remote Solutions
📍 Perú