Join our fast-growing company as an English-speaking Technical Support Representative
with C1 level of English language.
It is full-time remote position.

Schedule:
4 working shifts following by 2 days of rest

8-17 EET ,14-23 EET, 23-8 EET

Starting date: 1 September 2026 or earlier if possible

At Mindy Support you have great opportunity to get:

Experience in the international company working with people around the globe;
Compensation : $900 during 2 months of probation period , $950 + $50 bonus after the trial period
Training will be provided by the company and the client;
Dynamic work in a young team of like-minded people;
Management's attention, support and motivation.

RESPONSIBILITIES:

● Politely respond to customers’ inquiries in a timely manner;
● Support with technical questions;
● Cooperate with development and QA teams to resolve the
issues from customers;
● Analyze customer requests and suggest improvements
● Develop healthy Customer Relationship
● Keep clients engaged and regularly using products
● Constant follow up on clients and leads: service usage,
issues,



renewals
● Maintain a detailed understanding of Valo Motion services,
assist customers with questions and suggest the best
solutions for their needs
● Build customer loyalty and retention
● Resolve customer issues
● Build Trust and Transparency with Clients
● Onboards new clients via WhatsApp / Google Meet

You are our perfect candidate if have:

● C1 level of English language
● Experience with Windows OS will be an advantage;
● Strong problem-resolution skills;
● Experience as a Customer Support Representative;
● Ability to work in a stressful situation, skills of active listening
and attention to detail, respect for the Client, focus on helping
clients, empathy, calm character;
● Time management skills
● Excellent writing and communication skills
● Advanced attention to detail
● Capability to work both independently and as a productive team
member
● 1+ years of experience in Technical Suppor

📌 English speaking Technical support Representative (Perú)
🏢 Mindy Support
📍 Perú