Who We Are
EDGE is building a bridge between Top Integral Talent and the US Healthcare & Insurance Industry. We are on a mission to create a borderless network of exceptional talent with people at the center of everything we do. Learn more about us at onedge.co.
Position Overview
The Continuity Specialist is a flexible, cross-functional role designed to provide temporary coverage when an Edge talent is unavailable due to planned or unexpected leave, such as maternity leave, medical leave, vacation, or other extended absences.
Continuity Specialists remain available within the Continuity Talent Pool and may be assigned to temporary client engagements based on their experience, skills, and the specific requirements of each opportunity.
When not assigned to a temporary coverage role, Continuity Specialists support Edge operations, Marketplace, and Edge EDU initiatives, helping ensure they remain productive while staying prepared for future continuity assignments.
Key Responsibilities
Temporary Coverage & Client Support
Step into temporary client assignments when an existing Edge talent is unavailable due to leave or other extended absences.
Quickly adapt to the client's workflows, systems, processes, and communication standards.
Perform the responsibilities and daily tasks associated with the temporary assignment while maintaining the same quality and productivity expectations as the assigned talent.
Ensure a smooth transition into and out of each temporary assignment, maintaining continuity of service for the client.
Communicate proactively with Edge and client stakeholders regarding workload, priorities, challenges, and handover requirements.
Maintain confidentiality and professionalism when working across different client environments and accounts.
Remain flexible regarding temporary assignments and be prepared to support different functions based on professional experience and business needs.
Insurance Verification & Eligibility
Conduct comprehensive eligibility ch
📌 Continuity Specialist (Lima)
🏢 Edge
📍 Lima