Through collaboration with Clinical Nurse Managers and Clinical Equipment and Delivery/Facilities Manager, ensure the use of North Haven Hospice loan equipment is effectively tracked and co-ordinated. Reporting to the DCS, this role helps ensure accurate information, smooth workflows and effective decision-making that supports quality care and patient outcomes.

Key Responsibilities
- Develop and maintain effective administration systems for clinical processes, including an up-to-date desk file for the role
- Transcribe, format and send clinical correspondence promptly, ensuring accuracy and confidentiality
- Enter patient correspondence into PalCare accurately and in a timely manner
- Extract, analyse and interpret data from PalCare and produce regular and ad hoc reports for clinical, operational and organisational use
- Identify trends, risks and opportunities from available data and communicate findings to relevant stakeholdersValidate and cleanse data to ensure accuracy and completeness and investigate and resolve data quality issues




- Produce and distribute weekly and monthly clinical activity reports including patient clinical reports of deactivated, discharged, deceased and referred patient numbers
- Provide user support, troubleshooting and guidance as a PalCare subject matter expert and develop and maintain PalCare user guides, procedures and training materials
- Coordinate and maintain accurate records of equipment allocation, return and servicing in collaboration with Clinical Nurse Managers and Clinical Equipment and Delivery/Facilities Manager
- Support equipment maintenance and compliance processes and coordinate servicing, repairs and safety checks with the Maintenance Person

About You
- Previous experience in an administration, health administration, clinical administration, or data analyst role is highly desirable.
- Demonstrated experience extracting, analysing and interpreting data to produce meaningful reports and insights desirable.
- Advanced

📌 Registered Nurse (Bagua)
🏢 NORTH HAVEN HOSPICE WHANGAREI
📍 Bagua