About the client: Our client is a digital marketing
agency specializing in helping home service businesses grow through
comprehensive digital solutions. They transform websites into
lead-generating assets while building brand awareness through SEO,
social media, and paid advertising campaigns. About the role: We
are seeking a detail-obsessed Operations Specialist to maintain and
optimize the internal engines of our fast-paced digital marketing
agency. The idóneo candidate is a "systems thinker" who loves
building workflows, managing project data, and ensuring that our
remote team has the tools and processes they need to succeed.
Digital Marketing Agency experience is a plus. What you’ll be
doing: System Administration: Maintain and update the Zoho project
management system to ensure it accurately reflects current business
processes. Workflow Implementation: Build and refine automated
workflows, task templates, and flow charts to reduce manual
overhead. Process Documentation: Draft, update, and organize
Standard Operating Procedures (SOPs) to ensure a "single source of




truth" for the agency. Accountability Tracking: Monitor project
boards daily to identify overdue tasks and coordinate with team
members to resolve bottlenecks. Reporting: Generate weekly
productivity and project health reports for leadership to identify
operational gaps. Onboarding Support: Handle the technical side of
onboarding new team members, ensuring they are correctly set up in
our systems and trained on our specific workflows. Communication
Coordination: Assist in organizing daily stand-ups and ensuring
cross-time-zone communication is documented and accessible. Who are
we looking for? 2+ years of experience in an Operations or Project
Management role. Strong expertise in Zoho or similar project
management systems (ClickUp, Asana, Monday.com , etc.). Highly
organized and detail-oriented with experience in workflow
optimization and process standardization. Strong analytical skills
with the ab

📌 Operations Specialist (Lima)
🏢 Bionic Talent
📍 Lima