Email Design Lead
Remote. Full-time. South America. Paid in USD.
Performance retention agency for 9-figure DTC brands. Email and SMS are the product. Design is not decoration on top of it. Campaigns have to look like the brand and still convert. The book spans fashion editorial, clean beauty, loud CPG, and luxury accessories. One house style will not work here.
We are hiring the person who owns email design quality across the agency, and we are hiring in South America because the work runs on US hours and the talent here is better than the market pays for.
This is a player-coach seat. You set the first designs for every new client yourself. You build the visual system they will live in: type, photography treatment, merchandising, campaign worlds. Then you lead the graphic designers who execute against that system, and you hold the bar on everything that leaves the agency.
If you have only ever executed someone else's art direction, or only designed for one brand in-house, this is not the role.
What you'll own
The first emails for every new client. You design them.



You do not brief them out and hope.
The visual system for each brand: type, photography (crop, cutout, collage), color, merchandising, motion if it earns its place.
Design quality across the whole book of business. If a campaign looks like a Klaviyo template, a restyled module, or a social graphic dumped into an email, that is on you.
The graphic designers. Brief them, critique the work, raise the floor, and keep them shipping at the standard you set.
Campaign-level art direction for weekly sends, promos, and drops. Each drop should feel like a designed world, not a product grid with a new header.
Partnership with strategists and copywriters. You take a brief and make it look expensive. You push back when the brief will produce generic work.
Taste across categories. A fashion drop and a clean beauty campaign should not share a layout.
Language
Agency works in English. You will run critique, take briefs, an

📌 Email Design Lead for a US Retention Agency (Perú)
🏢 Paired
📍 Perú