The Technical Implementation Specialist is responsible for the successful technical implementation of product at customer locations. Individuals in this role will lead technical implementations to ensure a high level of customer satisfaction.
The idóneo candidate will live in the Mountain and Western region of the United States, near a major metropolitan city.
Responsibilities
- Responsible for the technical implementation with customer counterparts (information technology, biomedical / clinical engineering / informatics)
- Supports the implementation team to identify, schedule and solve technical installation and customization issues as they arise
- Serves as the liaison between the customer and the Fresenius Kabi technical team for any issues that arise during the implementation
- Engages with customer’s technical groups for joint solution development
- Participates in customer technical support team activities as needed
- Gathers and analyzes data on the installed systems for continuous product improvement efforts




- Coordinates closely with the Implementation Project Manager to ensure that technical activities remain on schedule throughout the project.
- Assists and delivers product presentations, as necessary, and provides sales support to include participating in RFI/RFPs and demonstrations
- Collaborates with cross-functional work teams (engineering, marketing, manufacturing, operations) to define streamlined customer support solutions
- Collaborates with sales on prospect engagements, RFP responses, etc. as required
- Travels up to 75%
- Attend local, regional, and national meetings as needed
- Participates in any and all reasonable work activities as assigned by management

Requirements
- Bachelor’s degree required (Biomedical engineering degree preferred)
- Minimum of 5 years related work experience (medical device experience preferred)
- FDA compliance experience is a plus
- Deep experience with system installation and support environments in clinical setti

📌 Technical Implementation Specialist – Mountain/Western Region (Comas)
🏢 Fresenius Kabi USA
📍 Comas