Customer Excellence Lead
Location: Lima, PE, 15823
Department: Customer Service
Full-time or Part-time: Full-Time
Job Type: Employee
Shift: On site
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come.
And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Título del puesto: Customer Excellence Lead
Unidad de negocio: AFLA
Sede: Perú
Area: Supply Chain / Customer Service
Nombre de puesto del reporte Directo: Customer Experience Head Perú Caribe y Centro AMERICA
Objetivo del Puesto
Asegurar la ejecución productivo del proceso end-to-end de gestión de pedidos, garantizando precisión en la información, cumplimiento en los tiempos de procesamiento y soporte operativo para el cumplimiento de los niveles de servicio.
El rol es responsable de la estabilidad operativa del servicio, asegurando control, disciplina y visibilidad en la ejecución diaria.
Dimensiones de puesto
Principales responsabilidades
- Liderar el proceso
📌 Customer Excellence Lead (Lima)
🏢 Amcor
📍 Lima