Solvo General is hiring a Benefits Operations Specialist (Bilingual C1)

This is a dynamic opportunity for a detail-oriented professional who is passionate about delivering accurate, compliant, and high-quality service.About the RoleAs a Benefits Operations Specialist, you will be responsible for managing and supporting client benefit programs, ensuring compliance with regulations, and delivering outstanding customer service.

This is a bilingual role requiring advanced conversational English (C1 level).Schedule: Monday to Friday, 8:00 AM to 6:00 PM (Peru time)

Key Responsibilities
- Process carrier additions, terminations, and changes across multiple benefit products
- Handle employee enrollments, terminations, and updates within HRIS systems
- Conduct audits to ensure accuracy across enrollment records and carriers
- Communicate with Worksite Employees (WSEs) to obtain required documentation
- Manage retirement enrollments and loan enrollments within payroll processing
- Administer COBRA plans, including eligibility reviews and premium collections,



ensuring compliance with federal and state regulations
- Investigate and resolve enrollment and billing discrepancies
- Collaborate with cross-functional teams to align benefit administration with payroll, billing, and compliance processes
- Provide guidance and support on benefit-related inquiries and best practices
- Assist with benefit renewals and open enrollment setup
- Support special projects during peak periods

Requirements:
- Minimum 1 year of experience in benefits administration (comprehensive benefit plans preferred)
- At least 1 year of customer service experience:
- Understanding of group insurance and related terminology:
- Experience with retirement plans such as 401(k) or pension plans is preferred
- Knowledge of benefit regulations, laws, and principles:
- Strong attention to detail and analytical skills
- Excellent communication and teamwork abilities
- Advanced English level (C1) is mandatory

Admin

📌 Auxiliar de Recursos Humanos (Lima)
🏢 Solvo Global
📍 Lima