17 ago
|
Workanova
|
Lima
We are looking for a FLUENT Spanish speaker to join our dynamic Customer Support team in the i-Gaming industry. You'll be part of an engaging and fast-paced environment, assisting customers across multiple channels, including chat and email. We value your ability to multitask, work with technology, and manage multiple customer interactions with ease.
Key Responsibilities
- Proficient interaction with a variety of online systems
- Provide accurate, valid and complete information by using the right methods/tools
- Effectively respond to customer requests and questions by phone, chat and email
- Deal with and help resolve any customer complaints
- Following operational procedures in every contact with the customer
Requirements
- FLUENT Spanish speaker
- Proven customer support experience – one year
- Familiarity with CRM systems and practices
- Ability to multi-task,
prioritize, and manage time effectively
- Excellent English
- Excellent communication skills
- Strong customer and service orientation
Benefits
- Challenging and rewarding working environment
- Attractive start salary, also potential salary growth after first three months
- Opportunity for personal and carrier development within the Company
📌 Customer Support Agent – Spanish language (Lima)
🏢 Workanova
📍 Lima