Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The Job
As the Assistant Executive Housekeeper at Mandalay Bay, you’ll lead and inspire a hardworking team to uphold the highest standards of cleanliness and presentation throughout the property. Your leadership, attention for detail, and ability to thrive in a dynamic environment will help ensure every guest enjoys a seamless and memorable stay from the moment they arrive. This is your opportunity to make a lasting impact one perfectly prepared room at a time.
The Day-to-day
- Manages assigned operational functions consistent with the strategic plan/vision for the department, the division, and the property.
- Manages the delivery and measurement of guest service standards within Housekeeping, consistent with the company’s established guidelines/standards
- Manages Human Resources responsibilities for Housekeeping
- Works closely in mentoring/coaching Housekeeping Floor Managers in additional tasks/responsibilities to optimize advancement opportunities available for subordinate staff
- Assumes full responsibilities of the Executive Housekeeper in his/her absence
- Promotes and develops team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service
- Manages accountability processes for division; ensures compliance with budgetary guidelines, company policies, established departmental guidelines/standards, and legal requirements
- Manages short and long-term departmental objectives. Monitors, documents, and notifies Executive Housekeeper of any problems that may impact/jeopardize the achievement of current and future departmenta