Las Vegas, Nevada

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

As the Assistant Executive Housekeeper at Mandalay Bay, you’ll lead and inspire a hardworking team to uphold the highest standards of cleanliness and presentation throughout the property. Your leadership, attention for detail, and ability to thrive in a dynamic environment will help ensure every guest enjoys a seamless and memorable stay from the moment they arrive. This is your opportunity to make a lasting impact one perfectly prepared room at a time.

The Day-to-day

- Manages assigned operational functions consistent with the strategic plan/vision for the department, the division, and the property.
- Manages the delivery and measurement of guest service standards within Housekeeping, consistent with the company’s established guidelines/standards
- Manages Human Resources responsibilities for Housekeeping
- Works closely in mentoring/coaching Housekeeping Floor Managers in additional tasks/responsibilities to optimize advancement opportunities available for subordinate staff
- Assumes full responsibilities of the Executive Housekeeper in his/her absence
- Promotes and develops team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service
- Manages accountability processes for division; ensures compliance with budgetary guidelines, company policies, established departmental guidelines/standards, and legal requirements




- Manages short and long-term departmental objectives. Monitors, documents, and notifies Executive Housekeeper of any problems that may impact/jeopardize the achievement of current and future departmental objectives
- Continuously evaluates staffing levels in accordance with business demands, providing recommendations for adjustments whenever possible
- Responds to guest service interactions in a professional and timely manner, achieving positive guest/problem resolution
- Inspects prescribed number of rooms on a daily basis to ensure Housekeeping Floor Managers and Guest Room Attendants are conforming to sanitation requirements and established standards.
- Works closely in training Housekeeping Floor Managers to ensure room inspections are in accordance with quality assurance standards
- Represents management at unemployment hearings, union grievances, arbitrations, and various meetings, when necessary

The Adecuado Candidate

- 2+ years of prior relevant experience in housekeeping
- 2+ years of prior relevant supervisory experience is preferred
- Experience working within or managing employees using a collective bargaining agreement is preferred
- Must be 21 years of age or older

The Perks & Benefits

- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

View Job Description

Are you ready to JOIN THE SHOW?

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📌 Assistant Executive Housekeeper - Mandalay Bay (Comas)
🏢 MGM Resorts International
📍 Comas