I’m helping
Homeaglow
find a top candidate to join their team
full-time
for the role of
Spanish Customer Support Specialist
.

You will empower cleaning professionals by guiding their successful onboarding and growth.

Compensation:

Hidden

Location:

Remote: Peru

Mission of Homeaglow:

"To simplify access to home services by connecting people with trusted professionals through a seamless, technology-driven platform that makes booking, managing, and experiencing home cleaning easy and efficient."

What makes you a strong candidate:
- You are proficient in CRM, Best practices.
- skill.proficiency.1-plus-year
- English - Conversational
- Spanish - Fully fluent

Responsibilities and more:

Responsibilities:
- Guide new cleaning professionals through the onboarding process.
- Ensure they are fully prepared to use our services and understand all available features.
- Serve as a primary point of contact for onboarding-related inquiries.
- Respond promptly and accurately to customer questions via phone, email,



and chat.
- Educate cleaning professionals on best practices and resources available to maximize their experience.
- Collaborate with the various teams to relay any feedback, improvements, or common issues identified during onboarding.
- Track cleaning professional’s progress.
- Maintain accurate records in the CRM system.

Minimum Requirements:
- At least 1 year of experience in Customer Service and Sales in the Call Center Industry.
- Good to excellent English and Spanish communication in both verbal and written.
- Team player.
- Outstanding listening skills and attention to detail.
- Excellent phone etiquette.
- A professional and courteous disposition.
- Persuasive and results-oriented.

Preferred Qualifications:
- Customer onboarding experience.

Your potential leader(s):
- Alice Victoria Lyon Chong - Recruiter

📌 Spanish Customer Support Specialist (Perú)
🏢 Emma of Torre.ai
📍 Perú